Posted by Jennifer on 6th Jan 2015
The needles are great, with very clean joins with the cables. I do have an issue with the cables themselves. I tried to find an email address to contact your customer service, but found none on your website. I did submit a comment via message on Facebook, but have not heard back from you. The issue with the cables is that there seems to be a reddish residue, which left marks all over my hands immediately upon handling the cables. (I can submit a picture, if you like. I did that on Facebook, but haven't heard back, as I said.) Thankfully, the project I am starting with is using darker colored yarn. It seems odd that the cars would have a residue. This would really be a problem if I were working with lighter colored yarn.
The cable residue is very odd. We have never heard of this happening. It sounds like it was probably a manufacturing defect. We're happy to send replacement cables and will ship them to you ASAP. Thank you for your support.
Posted by Jessica on 5th Dec 2014
I'm really new to knitting and this is a great way to try out needles . I Love them all still need more practice to see which are my favorite so I can buy a complete set. I had a great experience with my purchase and had a great experience with customer service.
Posted by JMBeals on 29th Jul 2014
Comby II is, not only a great followup companion to Comby I, but is another opportunity to trial more of Knitters Pride's excellent interchangeable needle tips economically (I hate "buyer's remorse"..... it's such a...a....a....bummer! ;o) And, BTW, this company was super fast getting it to me.
All prices are in USD.